Shipping policy

Shipping Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Estimates

Shipping option	Estimated delivery time
Standard Shipping (Australia)	5 - 7 business days
Express Shipping (Australia)	3 - 5 business days
International Shipping	7 - 14 business days

Local delivery

We ship Australia wide utilising Australia Post. Occasionally other couriers are sourced. 

Local pickup

Our local pickup hours are any time once your order has been marked as ready for collection and you have been notified that you can pick up. 

International Shipping

We offer international shipping to the most countries around the world. On occasions, sometimes there are circumstances where we cannot ship to a certain country due to conflict industrial action and commercial reasons.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at sales@out-there-n-back.com.au with your name and order number, and we will look into it for you.